You’re spending but can’t see what you get
The account reports clicks and impressions, but nobody can say which ads led to a call, a booking or a sale.
Google Ads setup and management for service businesses and online stores. Campaigns are judged on enquiries and sales, not clicks, with tracking set up so you can see what’s working and what isn’t.
Get in touchSearch and Shopping campaigns for businesses in Australia and overseas. Ad spend is separate from the management fee.
Signs it’s time
Most Google Ads accounts don’t fail loudly. They slowly spend more for less.
The account reports clicks and impressions, but nobody can say which ads led to a call, a booking or a sale.
The search terms report is full of jobs you don’t do, places you don’t serve and people looking for something free.
Enquiries arrive, but they’re out of area, too small or just price shopping.
People search for one specific service and arrive on a page that talks about everything else.
Campaigns were set up once and left running on old keywords, old ads and settings Google changed since.
Automated bidding needs accurate conversion data. Without it, it optimises for whatever it can see, often the cheapest clicks.
Why it matters
Google Ads only works as well as three things around it: what you measure, which searches you pay for and the page people land on.
Tracking
Conversion measurement shows which keywords, ads and campaigns lead to valuable customer activity, and Smart Bidding relies on those signals to optimise.
Google Ads HelpExclusions
Negative keywords keep your ads away from irrelevant searches, so your budget goes on people who are actually interested.
Google Ads Help21.6%
more mobile visitors reached the enquiry form submission step when lead generation sites loaded 0.1 seconds faster.
Google study with Deloitte, 37 brandsMost wasted spend comes from the same few places: conversions that aren’t counted or are counted twice, searches that were never going to become customers, and landing pages that don’t match what people searched for.
That’s why tracking and landing pages are checked before budget is added, and search terms are reviewed every time the account is looked at.
A good fit for
Businesses ready to invest in paid search, or already spending and wanting a clearer view of what is working.
A review of existing campaigns, or a plan for a new account built around your services, products, locations and budget. You agree what a valuable conversion actually means for your business.
Calls from ads, phone link taps, enquiry forms and online sales tracked properly in Google Ads and Google Analytics, with no double counting. See how conversion tracking works for service businesses.
Campaigns grouped around the services and products people search for, with ads written for each group and locations matched to where you actually work.
For online stores: a clean product feed and Shopping campaigns structured around your products, margins and best sellers.
Regular reviews of what people actually searched before clicking, with negative keywords to stop paying for the wrong ones. See negative keywords for service businesses.
Checks that each ad lands on a page built to turn the visit into an enquiry or sale, and plain-language reports on spend, conversions and lead quality.
Your conversion tracking, campaign structure, search terms, exclusions and landing pages are reviewed, and you get a prioritised list of what to fix first.
The account, review scope and deliverables are agreed before work begins. Ongoing management is scoped separately, and you can use the review whether or not you continue.
If ads aren’t producing enquiries, start with nine things to check.
Discuss an account reviewA look at your offer, margins or lead value, existing account data, tracking and a workable budget.
Conversions are checked and corrected before any budget is added, so decisions are based on real enquiries and sales.
Campaigns, ads, keywords, exclusions and locations are set up, and landing pages are checked against each ad group.
Regular reviews of search terms, conversion quality and costs, with changes explained in plain language.
What you’ll need to provide
Yes. Ecommerce campaigns focus on purchases and sales value, while service campaigns need to account for enquiry quality and booked work.
Advertising spend and the management fee are separate. The management scope and campaign budget are discussed before starting.
Yes. An account review can identify tracking problems, irrelevant searches and opportunities before you commit to ongoing management.
Yours. Campaigns run in your own Google Ads account, so you keep the account, the data and the history if you ever move on.
Ads can start generating traffic once approved, but useful performance conclusions take data. Timing depends on the budget, demand, conversion volume and sales cycle.
Because Google’s automated bidding optimises towards whatever conversions it can see. If tracking is missing or double counts, budget goes to the wrong places.
Usually the search terms, the landing page and whether conversions are tracked. Read nine things to check or ask for an account review.
Not as a general service. Ongoing ads work is Google Ads, with Search and Shopping campaigns.
Yes. Through the website design service, pages can be written and built to match what people search for.
Where to look when clicks don’t turn into enquiries.
How to count calls and forms so you know what your ads produce.
How to stop paying for searches that were never going to book.
Have something in mind?